Lead Management in CRM

The sales in brick & mortar shops and thru e-commerce online store can be further enhanced by leads generated by telephonic queries from customers, promotional events, and queries on the enterprise website. Our CRM helps an organization to build a contact database consisting of leads along with storing vital information like phone numbers, emails, notes, documents, invoices and purchase orders. Once this information is uploaded into the CRM then it can be used effectively for email campaigns, newsletters and follow-ups with the customers. Lead Management in CRM is a primary feature which is directly impacts the sales and business development of a retail enterprise.